Have questions about your account? Please feel free to email us at michelson@emergmart.com. To speak to someone about your account over the phone, call (905)-479-3500. We’re open 9am-5pm Mon-Fri. Holidays may change availability.
The More You Know
Secure Your Account with the Following Tips
Sometimes a username and password is hard to remember. If you’re going to write it down, keep that information safe and secure behind additional security measures.
There are smartphone apps available made especially for keeping passwords safe. Try it out!
Be aware of using your login credentials while using public wifi. Hackers like to hang out where online security is more vulnerable.
Also, lurkers may see you type in your username and password, then record it to later access your account. You may choose to put a protective film over your screen to stop people from looking at your info from beside or above you.
Your password should contain upper lase and lower case letters, numbers and special characters. It should be a minimum of 8 characters long.
There are online resources available to show how long it will take for hacking bots to eventually get into your account. You may choose to use these to come up with a very strong password.
Fido’s name isn’t a good password. Using pets, or even your first name, last name, or birthday are too easy to guess.
Your password should be referencing information that only you should know. Never put hints to your password online, even in trending social media posts asking you to use your personal info.