Emergmart Response Systems, Inc. respects and upholds the confidentiality of information and the privacy of individuals and is committed to user, visitor and customer privacy to the Emergmart Response Systems, Inc. web site at www.emergmart.com. Because we gather important information from our users, visitors, and customers, we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. By s Website, you acknowledge and agree to this Privacy Policy and also agree to the TERMS OF USE AGREEMENT.
We may require Customers who visit our Website and purchase products on our Website (collectively the “Service”) to give us contact information, which may include but is not limited to the Customer’s name, company name, address, phone number, email address, cookies, IP logs, billing information, billing name and address, credit card number, and other information as detailed below under “Personal Information” (collectively “Personal Information”). Besides the Personal Information, we may also collect other information regarding your use of the Website. From time to time, we may also collect or ask for additional Personal Information, which will also be expressly included herein as Personal Information. You can opt out of providing this additional information by not entering it when asked or not using the Website, although not providing it may hinder your ability to use the Website.
You may also update or remove your Personal Information by logging into the Website and editing your Personal Information within your profile (to the extent one exists). However, archival or backup copies of said information will not cease to exist and Emergmart Response Systems, Inc., shall not be liable for any problems in this editing process.
Information collected is used to provide and maintain the Website and is used at Emergmart Response Systems, Inc.’s discretion. This Information can also be used to contact you to further discuss interest in our company, the services and products we provide, and to send information regarding Emergmart Response Systems, Inc., its products and other activities such as promotions and events. You may be invited to receive email correspondence by providing an email address. Your email address and any Personal Information will not be distributed or shared with third parties unless it is to transact such business as you have contracted us to do, to comply with legal processes and/or law enforcement requests, or to conduct any business as Emergmart Response Systems, Inc., in its sole discretion, deems reasonable.
Emergmart Response Systems, Inc. may also email (or send via other methods) information regarding updates to the Website, newsletters, advertisements, or other correspondence. You will have an opportunity to unsubscribe to any emails or mailings by clicking on an “unsubscribe” hyperlink contained in such promotional emails or by emailing us at sales@emergmart.com Despite unsubscribing from such list, Emergmart Response Systems, Inc. may send confirmation emails if you order online and may need to contact you by phone, email or regular mail with questions or issues concerning your order. Any opt-out by you is not deemed valid until processed by Emergmart Response Systems, Inc. Emergmart Response Systems, Inc. shall not be liable for problems arising from the opt-out procedure.
We acknowledge that you have the right to control how your Personal Information is collected and used.
The type of Personal Information that may be collected or submitted to Emergmart Response Systems, Inc. includes, but is not limited to the following:
Other information you provide is not required by us but may assist with responding to your request more effectively.
Emergmart Response Systems, Inc. offers various products and services to our Customers and strives to meet the needs of our Customers. We use your Personal Information for internal purposes such as tracking your order, analyzing your preferences, and noting trends and statistics.
To do this effectively, we need to collect certain Personal Information.
All Personal Information we collect from you requires your consent, for example, opening an account, purchase and delivery of products, special offers, etc. The Personal Information we hold is for establishing and managing our business and customer relationship with you. Sensitive information is subject to greater restrictions and governed by law.
By communicating with Emergmart Response Systems, Inc., including by email and by completing online forms, you are giving your consent to the collection of what Personal Information you provide.
You have the right to anonymity and do not have to supply us with information. However, if you choose not to provide the information and we need to fulfill your request for a specific product, we may be unable to provide you with that requested product.
Depending on the product you have acquired; it may be necessary to keep a record of the transaction for business purposes or to enable us to respond to your concerns.
We may hold Personal Information for the following purposes:
Although Emergmart Response Systems, Inc. uses industry standard practices to protect your Personal Information, due to technical limitations, WE DO NOT REPRESENT, WARRANT AND/OR GUARANTEE THAT PERSONAL INFORMATION WILL REMAIN SECURE. Therefore, we cannot and do not guarantee, and you should not expect, that your Personal Information or private communications will always remain private. Notwithstanding this, as a matter of policy, we NEVER sell or rent any Personal Information about you to any third party.
The following describes some of the ways that your Personal Information may be disclosed, and you expressly agree that your Personal Information may be disclosed by Emergmart Response Systems, Inc. in the following ways:
You may have contact with us personally, by telephone, mail, over the Internet or other electronic medium. We take all reasonable steps to keep your Personal Information secure in a combination of secure computer storage, hard copy files and other records. We take steps to protect the personal information we hold from misuse, loss, unauthorized access, modification, or disclosure. You have the right to access the Personal Information you have provided to us. If you require details of your Personal Information held by us, we will need to verify your identity before meeting your request, which we will process in a reasonable time. If you find that the information we hold about you is inaccurate or out of date, then we will promptly correct it upon receipt of the changes from you.
As far as permissible under law, Emergmart Response Systems, Inc. accepts no responsibility for the unauthorized access of Personal Information held by Emergmart Response Systems, Inc.
From time to time, it may be necessary for us to review and revise our privacy statement. We reserve the right to change our privacy statement at any time and to notify you by publishing an updated version of the policy on the website at www.emergmart.com.
If you have any queries in relation to this policy or its administration or if you would like more details of the type of personal information Emergmart Response Systems, Inc. holds, for what purposes, and how we collect, hold, use and disclose that information, please contact Emergmart Response Systems, Inc. at (800) 203-4709 or sales@emergmart.com.
This Policy is part of the Terms of Use of the Website and any use of the Website is governed by those Terms of Use.
Hours of Operation
Monday to Friday
9am – 5pm
Address
590 Alden Road Suite 205
Markham, Ontario L3R 8N2
(Alden Road and Warden Avenue)
Phone
(905) 479-3500
sales@emergmart.com